PRIVACY POLICY
Thank you for visiting our website. In the following, we would like to inform you about the handling of your data in accordance with Art. 13 of the General Data Protection Regulation (GDPR).
Responsible person / Contact details of the data protection officer
Our company data protection officer will be happy to provide you with information or suggestions on the subject of data protection:
Dr Uwe Schläger
datenschutz nord GmbH
Konsul-Smidt-Strasse 88
28217 Bremen
Web: www.datenschutz-nord-gruppe.de
e-mail: office@datenschutz-nord.de
Phone: 0421 69 66 32 0
Storage of the IP address
We store the IP address transmitted by your web browser for a strictly earmarked period of seven days in the interest of recognising, limiting and eliminating attacks on our websites. At the end of this period, we delete or anonymise the IP address. The legal basis is Art. 6 para. 1 sentence 1 lit. f GDPR.
Usage data
When you visit our website, so-called usage data is temporarily stored on our web server as a log for statistical purposes in order to improve the quality of our website. This data record consists of
- of the page from which the file was requested,
- the name of the file,
- the date and time of the request,
- the amount of data transferred,
- the access status (file transferred, file not found),
- the description of the type of web browser used,
- the IP address of the requesting computer, which is shortened so that a personal reference can no longer be established.
Data transfer to third parties
We transfer your data to service providers who support us in the operation of our websites and the associated processes as part of order processing in accordance with Art. 28 GDPR. Our service providers are strictly bound by our instructions and are contractually bound accordingly. We use the following service providers: CBXNET combox internet GmbH, Google Analytics, CleverReach GmbH & Co. KG, concludis GmbH, Wistia
Data transfer to third countries
In some cases, we transfer personal data to a third country outside the EU. In each case, we have ensured an appropriate level of data protection:
In the case of Google Analytics (USA) and Wistia Inc. (USA), an adequate level of data protection results from the corresponding participation in the Privacy Shield Agreement (Art. 45 (1) GDPR).
Cookies
We use cookies on our websites. Cookies are small text files that can be stored and read on your end device. A distinction is made between session cookies, which are deleted as soon as you close your browser, and permanent cookies, which are stored beyond the individual session. Cookies can contain data that makes it possible to recognise the device used. In some cases, however, cookies only contain information on certain settings that are not personally identifiable.
We use session cookies and permanent cookies on our websites. The processing is carried out on the basis of Art. 6 para. 1 sentence 1 lit. f GDPR and in the interest of optimising or enabling user guidance and adapting the presentation of our website.
You can set your browser so that it informs you about the placement of cookies. This makes the use of cookies transparent for you. You can also delete cookies at any time via the corresponding browser setting and prevent the setting of new cookies. Please note that our websites may then not be displayed optimally and some functions may no longer be technically available.
Google Analytics
We create pseudonymised user profiles with the help of Google Analytics in order to design our website in line with requirements. Google Analytics uses cookies that are stored on your end device and can be read by us. In this way, we are able to recognise returning visitors and count them as such. The data processing takes place on the basis of your consent, which you have given us through the cookie banner, and on the basis of Art. 6 para. 1 sentence 1 lit. f GDPR or § 15 para. 3 TMG and in the interest of finding out how often our websites have been accessed by different users.
The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, as we have activated IP anonymisation on this website, your IP address will be truncated by Google beforehand within member states of the European Union. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA (an adequate level of data protection is provided by Google's participation in the Privacy Shield in accordance with Art. 45 para. 1 GDPR) and only shortened there. We have entered into data processing agreements with Google Inc (USA), CBXNET combox internet GmbH, CleverReach GmbH & Co. KG, concludis GmbH, in accordance with Art. 28 GDPR. Google will therefore only use all information strictly for the purpose of analysing the use of our website for us and compiling reports on website activity.
You can object to the processing at any time. Please use one of the following options to do so:
- You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.
- You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by clicking on the following link http://tools.google.com/dlpage/gaoptout?hl=de download and install the available browser plugin.
You can also prevent data collection by Google Analytics by clicking on the following link. An opt-out cookie will be set to permanently prevent the future collection of your data when you visit this website:
Click here to object to the processing of your data by Google Analytics.
Data security
We take technical and organisational measures to protect your data from unauthorised access as comprehensively as possible. We use an encryption process on our website. Your data is transmitted from your computer to our server and vice versa via the Internet using TLS encryption. You can recognise this by the fact that the lock symbol in the status bar of your browser is closed and the address line begins with https://.
Your rights as a user
When processing your personal data, the GDPR grants you certain rights as a website user:
1. right to information (Art. 15 GDPR):
You have the right to request confirmation as to whether personal data concerning you is being processed; if this is the case, you have a right to information about this personal data and to the information listed in detail in Art. 15 GDPR.
2. right to rectification and erasure (Art. 16 and 17 GDPR):
You have the right to demand the immediate correction of incorrect personal data concerning you and, if necessary, the completion of incomplete personal data.
You also have the right to demand that personal data concerning you be deleted immediately if one of the reasons listed in Art. 17 GDPR applies, e.g. if the data is no longer required for the purposes pursued.
3. right to restriction of processing (Art. 18 GDPR):
You have the right to request the restriction of processing if one of the conditions listed in Art. 18 GDPR is met, e.g. if you have objected to the processing, for the duration of any review.
4. right to data portability (Art. 20 GDPR):
In certain cases, which are listed in detail in Art. 20 GDPR, you have the right to receive the personal data concerning you in a structured, commonly used and machine-readable format or to request the transmission of this data to a third party.
5. right to object (Art. 21 GDPR):
If data is collected on the basis of Art. 6 para. 1 sentence 1 lit. f (data processing to safeguard legitimate interests), you have the right to object to the processing at any time for reasons arising from your particular situation. We will then no longer process the personal data unless there are demonstrably compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or the processing serves the establishment, exercise or defence of legal claims.
6. right to lodge a complaint with a supervisory authority
In accordance with Art. 77 GDPR, you have the right to lodge a complaint with a supervisory authority if you are of the opinion that the processing of data concerning you violates data protection regulations. The right to lodge a complaint can be exercised in particular with a supervisory authority in the Member State of your habitual residence, place of work or place of the alleged infringement.
Newsletter
We offer you the option of subscribing to our newsletter on our website. If you have given us separate consent to inform you by email about our company's own products and services, the corresponding processing is carried out on the basis of Art. 6 para. 1 sentence 1 lit. a GDPR. However, this is also only permissible on the basis of consent. You can withdraw your consent at any time without this affecting the lawfulness of the processing carried out to date. If consent is withdrawn, we will cease the corresponding data processing.
Contact form
You have the option of contacting us via a web form. To use our contact form, we need your name and e-mail address. You can provide further information, but this is not mandatory.
By sending this email form, you consent to the data you provide being collected and stored electronically. The legal basis for the processing is Art. 6 para. 1 sentence 1 lit. a GDPR. We use your data exclusively to process your enquiry. Your consent can be revoked at any time, e.g. by e-mail to datenschutz@FAUN.com.
Embedded videos
YouTube
We embed YouTube videos into our website on some subpages. Accessing these subpages causes content from YouTube to be reloaded. In this context, YouTube also receives your IP address, which is technically required to retrieve the content. In principle, we have no influence on further processing by YouTube. However, when embedding the videos, we have taken care to activate the extended data protection mode offered by YouTube. We do not store any data. We offer you the video for illustrative purposes of our company; the legal basis for data processing is Art. 6 para. 1 sentence 1 lit. f) GDPR. You can set your browser so that it informs you about the use of cookies and, if necessary, prevent the setting of cookies there. You can prevent the setting of cookies there. If you want to ensure that no data about you is stored by YouTube, do not click on the embedded videos.
Further information on the data protection provisions applicable to YouTube/Google can be found here: https://policies.google.com/privacy?hl=de&gl=de.
Link to YouTube website
Furthermore, there is a link on our website to our YouTube channel, which redirects you to the website of YouTube LLC. This can be recognised, for example, by the change of URL.
After redirection to the YouTube website, we cannot assume any responsibility for the handling of your personal data by the third party. We have no influence on whether YouTube complies with data protection regulations. Please refer to the YouTube corporate website for further information https://policies.google.com/privacy?hl=de&gl=de.
Wistia
We use the Wistia service on our website to display online videos. This service is offered by Wistia Inc, 17 Tudor Street, Cambridge, USA. Wistia uses so-called "cookies", text files that are stored on your computer and enable your use of the website to be analysed. The information generated by the cookie about your use of this website is transferred to servers in the USA.
You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.
Further information about the processing and storage of data by Wistia can be found at: https://wistia.com/privac.
Online application
When you apply to us, we process your personal data in accordance with the applicable data protection regulations on the basis of Section 26 BDSG. We process the data that you disclose to us as part of your online application solely for the purpose of selecting applicants. Data will not be processed for any other purpose.
You yourself determine the scope of the data that you wish to transmit to us as part of your e-mail application. E-mail applications are transmitted electronically to our HR department, where they are processed as quickly as possible. The transmission is encrypted. As a rule, applications are forwarded to the heads of the relevant specialist departments in our company. Your data will not be passed on beyond this. Your details will be treated confidentially within our organisation. If your application is unsuccessful, your documents will be deleted after 3 months.
We will then process your data on the basis of consent (Art. 6 para. 1 sentence 1 lit. a) GDPR).
Withdrawal of consent: You can withdraw your consent at any time with effect for the future. Until revocation, data processing is lawful
Webshop
We store and use your personal data that you transmit to us in the course of an order process on the basis of Art. 6 para. 1 sentence 1 lit. b GDPR exclusively for processing your orders via your customer account.
The data you provide us with will be used as follows:
- for your registration and user login as well as for the administrative management of your access data,
- to process and deliver your order (incl. payment processing),
- to provide you with access to customer service and/or warranty services where necessary,
- to send you news and interesting information - provided you have given us your consent - including advertising for our own products and services by post, Internet or e-mail,
- to respond to any of your enquiries and
- to stay in contact with you for technical/organisational reasons.
The data is stored by us for as long as it is relevant in connection with the respective orders. Data that you voluntarily enter during registration or after logging in via the access data in your user profile (e.g. title or telephone number) are stored by us to supplement your customer account, through which we record, fulfil and process your orders. We store this data for further orders. We process data that is collected voluntarily on the basis of Art. 6 para. 1 sentence 1 lit. a GDPR. You have the option to revoke your consent to the processing of voluntary data at any time. To do so, please contact the email address provided in the legal notice.
Furthermore, the stored data - in addition to processing your order - is used on the basis of Art. 6 para. 1 sentence 1 lit. f GDPR to optimise our offer, to protect the spare parts shop from misuse and for the purpose of technical administration of the websites.
Borlabs Cookie
This website uses Borlabs Cookie, which sets a technically necessary cookie (borlabs-cookie) to store your cookie consent.
Borlabs Cookie does not process any personal data.
The Borlabs cookie stores the consent you gave when you entered the website. If you wish to revoke this consent, simply delete the cookie in your browser. When you re-enter/reload the website, you will be asked for your cookie consent again. You can also adjust your settings under the following link:
[borlabs-cookie type="btn-cookie-preference" title="Change cookie settings" element="link"/]
Here you will find our current terms of delivery and payment
FAUN is a company of the KIRCHHOFF Group.